Objective  Based on the present situation of literature research on the application of electronic health records to improve community residents ' health literacy, this paper systematically analyses the effects of electronic health records combined with new media carriers on the health promotion of community residents, as well as the information utilization situation of electronic health records, and clarifies the progress of the application of electronic health records in clinical activities.  Methods  Based on the general evaluation framework method of Arksey and O ' Mallry, the domestic and foreign literature about the application ways and effects of electronic health records in PubMed and China National Knowledge Infrastructure (CNKI) database were searched. Descriptive analysis and data collection were used to show the distribution of the included studies, and suggestions were put forward based on the scoping review.  Results  A total of 1 167 literature related to the research topic were retrieved, and 9 core literature were finally included in the overview evaluation after the selection of titles, abstracts, and full text reading. According to the research methods, it could be divided into three categories: APP and (or) wearable devices, Wechat, and disease and health related websites (or systems). The mode of these new media carriers and electronic health records could promote the self-health management of patients with chronic diseases.  Conclusions   Electronic health records can improve patients ' health literacy, but its promotion and application are affected by accesses, information security, user ages. It still has a lot to be improved in China. At the current stage, the inevitable requirements of promoting electronic health records are actively encouraging and guiding residents to understand and actively apply electronic health records, improving the relevant legal system.